Shipping Policy
Shipping & Delivery Information
Delivery Time
Delivery Time = Processing Time + Shipping Time
The actual delivery time may vary depending on your destination country or region.
Order Processing Time
Processing Time: 1–5 Business Days
Additional note: The preparation time for the Quilted Laundry Basket is 7–10 business days.
Weekend and Holiday Orders
Orders placed on weekends or public holidays will be processed on the next business day.
Business Days
Business days are Monday through Friday, excluding public holidays.
Shipping Coverage & Delivery Time
We offer the following shipping options:
Shipping Method |
Processing Time |
Shipping Time |
Shipping Fee |
|---|---|---|---|
| Standard Shipping | 1–5 business days | 9–15 business days | $9.99 |
| Expedited Shipping | 1–5 business days | 7–12 business days | $15.99 |
| Free Shipping | 1–5 business days | 9–15 business days | $0 (Orders over $89) |
Shipping Fees
-
Standard Shipping Fee: $9.99
- Expedited Shipping Fee：$15.99
-
Free standard shipping on orders over $89
Shipping Method
To ensure shipping quality, We use EMS, USPS, UPS, DHL, and FedEx for our shipping methods.
Tracking Your Order
After your order is shipped, you will receive a confirmation email with tracking details.
You can check the status of your shipment on our Track Order page.
Tracking information is generally updated within 24–48 hours after shipment.
Delivery Delays
Delivery times are estimates and may be affected by factors beyond our control, including:
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Customs clearance
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Carrier delays
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Peak seasons
-
Weather conditions
-
Incorrect or incomplete address
Lost or Delayed Packages
If your package is delayed or lost:
-
Contact us with your order number and tracking number
-
We will investigate with the carrier
If confirmed lost, we will offer:
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Reshipment, or
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Refund (depending on the situation)
Incorrect Address
If an incorrect address is provided, please contact us as soon as possible.
Additional shipping fees may apply if reshipment is required.
Customs, Duties & Taxes
International shipments may be subject to customs duties, taxes, or import fees, depending on your country’s regulations.
These charges are the responsibility of the customer unless otherwise stated
Customer Support
If you have any questions about your order, products, shipping, or returns, please feel free to contact us.
Business Hours:
Monday–Friday, 9:00 AM–6:00 PM (GMT+8)
We will respond to your inquiry within 24 business hours.
Please note: Response times may be slightly longer during weekends and public holidays. We appreciate your patience and understanding.
Thank you for choosing MegaCraft. We are always happy to assist you.
Shipping & International Trade Compliance
We comply with all applicable international trade laws and sanctions regulations, including those enforced by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).
We do not ship to the following sanctioned countries or regions:
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Crimea
-
Cuba
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Donetsk People’s Republic (DNR)
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Luhansk People’s Republic (LNR)
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Iran
-
North Korea
We reserve the right to refuse or cancel any order that violates applicable regulations or involves restricted parties.